A company's remote workers were unable to make calls to their office co-workers, and the SIP trace showed that no PPM Responses were coming from Avaya Aura® Communication Manager (CM). However, the administrator discovered that CM had not been administered as a sequenced application in the endpoint's SIP Communication Profile. If CM had been added to the SIP Communication Profile as a sequenced application, which step would have been missing in the call flow?

1. A. PPM is downloaded to the Remote Worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
2. B. PPM is downloaded to Avaya Aura® Session Manager (SM) from CM.
3. C. PPM is downloaded to the Remote Worker telephone from Avaya Aura® System Manager (SMGR).
4. D. PPM is downloaded to the Remote Worker telephone from CM.
5. E. PPM is downloaded to Avaya Aura® System Manager (SMGR) from CM.

Correct Answer: A

What do SIP messages captured using the traceSM with ??a=showSM?? option display as opposed to a regular SIP trace?

1. A. The message flow details from SM100 to the PPM servlet
2. B. The message flow details from the SM100 to Avaya Aura® Communication Manager (CM)
3. C. The message flow details from the network to the SIP container
4. D. The message flow details from the SM100 to the Avaya Aura® Session Manager (SM) Call Processing element
5. E. The message flow details from the SM100 to the SIP registrar

Correct Answer: D