A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs. What configuration must be used to support this requirement?

1. A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repai
2. B. Set the route plan run schedule = immediately.
3. C. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Lea
4. D. Set the route plan run schedule = immediately.
5. E. Set a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.
6. F. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.

Correct Answer: A

Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?

1. A. Add the "Activity" property to the Request Grid context in Mobility.
2. B. Add the appropriate activity properties to the Request Grid context in Mobility.
3. C. Add the "Activity" property to the "Identify service request by" identifier context.
4. D. Add the appropriate activity properties to the "Identify service request by" identifier context.

Correct Answer: A

A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.
They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM. They do not want the scheduled lunch activities to block these late morning jobs from being routed.
What setting in the route plan is required to meet this requirement?

1. A. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".
2. B. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"
3. C. Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".
4. D. Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue

Correct Answer: C

You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which element within a Smart Location API "set_position" request would be correct?

1. A. <time>2017-04-07T14:40:00-0500</time>
2. B. <time>2017-04-07T14:40:00Z</time>
3. C. <time>20l7-04-07T14:40:00ET</time>
4. D. <time>2017-04-07T14 :40:00-05:00</time>

Correct Answer: C

Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

1. A. quota for extended activities being consumed from a single, shorter time slot
2. B. managing quota and capacity for service windows
3. C. average quota and capacity calculation for time slots
4. D. overlapping time slots stranding quota

Correct Answer: BD
https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FACCU/FACCU.pdf